The Doctor Who Hears Voices

Reflections on the making of…

When Leo Regan became interested in filming my work as a psychologist he warned me I would soon sick be of him, I didn’t know what he meant. Eighteen months later I now have a clearer idea! Leo always wanted to get underneath the skin of help-giving and often it was quite exhausting for everyone involved! It took over a year for Leo Regan to make the film about my work called The Doctor Who Hears Voices. Leo has tried to show the humanity of working in alternative ways with voice hearing. The result is a film that is both challenging and realistic in its presentation of the dilemmas of giving people real choices about how to manage an episode of intense distress.

Over a million people watched it when it was broadcast in April on Channel 4. Thousands of people are now down loading form several internet sites. It has provoked a strong response from viewers. Many people have been inspired by the film, I have had over 500 emails asking for advice and or praising the film. Others, perhaps who are more in favour of a traditional medical approach to distress have been troubled or even outraged. I think the film is unusual in that it successfully managed to be a documentary about mental health that avoided the usual traps of being a freak show. Partly because the story shows that mental health problems are understandable and meaningful and also shows my vulnerability it crosses the typical boundaries between professional and ‘patient’. A few journalists were quite uncomfortable with this blurring of boundaries. The principle that there is an expertise of experience that can be as valuable as academic or professional expertise is quite new and a bit threatening to mainstream commentators. Nevermind! This idea that personal experience combined with understanding can become a source of expertise will grow in our society, I think.

Working as a psychologist in the NHS working with adults with mental health problems, I believe people are capable of recovering from all mental health problems if they get the right support. I myself had a psychotic episode when I was eighteen and recovered despite doctors telling me I had a lifelong condition called schizophrenia and that I would always need medication. I think originally Leo was interested in how my role as a ‘wounded healer’ might affect how I tried to help people.

With his camera in tow, Leo steadily shadowed me at both work and in my independent role giving talks and campaigning. Leo wanted his footage to be ‘real’ and not contrived. He went to a lot of effort to film me when I was worried and anxious as well as when I was confident and self-assured. On one occasion he even turned up at my house at three in the morning! The final film focuses on my relationship with Ruth who I decided to try and help outside of my NHS work. Ruth was a junior doctor who was suspended from her practice for having suicidal ideas. After the suspension she started to hear an aggressive voice for he first time telling her to kill herself. Coincidentally, she had approached me for advice just before she started to hear voices. She had stopped taking medication some time before. She could not approach her doctors for help with her voice hearing because she feared that she would definitely lose her medical career.

I set about supporting Ruth non medically. My approach is strongly influenced both by my own recovery journey, holistic health approaches and the ideas of the hearing voices movement. It was important to give her lots of psychological and physical techniques to cope with her sleep problems, her voice hearing and her moods. I became the only person she could trust with what was really going on. Leo was very interested in her story and tried to film us working together on these issues but it was impossible because of her need for confidentiality and secrecy. As she put it “you cannot be a doctor and hear voices”. So instead we began to carefully document our meetings so that we could re-enact them with an actor.

Even documenting the work added pressure to Ruth. For example, often after Leo had interviewed Ruth about how she was doing, I would find that she was extremely distressed the next day. On one occasion I banned Leo from meeting with Ruth for over a month. At that point I felt that we would have to keep Ruth out of the film entirely. In the end Ruth and I decided the pain of the film making was worth the gain of telling her story.

I was working totally against the grain of conventional wisdom. Most health professionals believe that when someone starts to hear voices or get paranoid, both of which Ruth was going through, you have to intervene with medication. If you don’t, conventional thinking argues, the person’s brain will deteriorate irreversibly. That is why drug treatment is justified for all first episodes of psychotic experiences and this is usually backed up with the threat of force if it is felt the person needs to be hospitalised. I firmly did not believe that without drug treatment Ruth’s condition would deteriorate resulting in irreversible brain abnormalities, but, at times, supporting Ruth through her crisis as she struggled with suicidal ideas and intense paranoia, I did question my rationale. I wondered whether my approach was making her worse not better. I knew if she did kill herself I could be held responsible. At the same time I saw an intelligent dedicated person who had been let down by a judgmental employment system, who I believed could recover and make a valuable contribution to society as a Doctor.

Ruth had been told she had a lifelong condition called Bipolar Disorder, that her brain was fundamentally different to other people, in other words she would always be inferior to others. I gave her a different model; firstly, that she could recover a good life. Secondly, that her distressing experiences were not the product of a faulty brain but meaningful communications. I suggested it might not be useful to see herself as having a medical condition called bipolar disorder or any other psychiatric label. I believed that all of her experiences including mood swings, critical thoughts, paranoia and voice hearing were understandable reactions to difficult life events. For example, a lot of her paranoia and voice hearing reflected the way her employers were treating her, as if she was a liability, by suspending her and refusing to trust in her ability to be a good doctor. I was suggesting that these so-called ‘symptoms’ were actually ‘messengers’ about past and present hostile environments and that it was fundamental not to blame herself and give up. Importantly Ruth needed to become confident in resisting the prejudice of her employers by lying to them about her mental health. She could not afford to tell them she was hearing voices. This was hard for Ruth as she is an honest person and she felt her integrity was being ripped apart. As we worked on deeper issues I encouraged her to express her emotions and address buried wounds in order to be released from demons of her past. At times she slipped deeper into paranoia and it was on these occasions that both of us had our faith tested in my approach.

The film charts Ruth’s journey though these experiences and also gives us some insight into the more conventional psychiatric approach. Psychiatrist Trevor Turner, former Vice Chair of the Royal College of Psychiatry, outlines the importance of giving people in Ruth’s situation medication whether they want it or not because “miracles do occur”. In the film Trevor gives a reassuring description of how nurses are trained to restrain patients and forcibly inject them with medication “in the most comfortable and supportive way”.

I hope the film triggers a debate not just about the rights of health professionals to hear voices but also about the rights of people in crisis to a force free mental health service. Every week thousands of people are coerced into taking medication that they don’t want and this frequently does more harm than good. Without giving away the outcome of the film, Ruth and I attempted to work on her recovery in a force free way that honoured her right to have a drug free approach. We had to do this in an underground way. This is surely wrong. It is surely questionable also that many psychiatrists do not see their patient’s ‘mad’ experiences as meaningful. It is surely questionable that many mental health workers still do not promote optimism and a belief in recovery. It is surely questionable that psychotropic drugs that impair functioning are seen as the first port of call and that patients have little choice over what goes in their bodies. It is surely not right that many people who stop taking their medication feel they have to lie about this to their psychiatrists. We are supposed to live in a democracy but if you are being treated for a mental health problem in our society you are very often living in a totalitarian regime where choices are severely restricted. Can we move towards something more democratic and more open-minded?

I am very keen to have a dialogue on these issues so please tell me what you thought of the film and we can have a healthy discussion about the issues it raises.

5 Responses to “The Doctor Who Hears Voices”

  1. Simon Gelsthorpe Says:

    Hi Rufus,
    Simon G here. It’s a shame there aren’t more replies to your post here; I know from what people have said to me that the programme has stirred up a range of views which run the whole spectrum from strongly supportive to quite condemning so it is a shame there aren’t more represented on the blog.
    I’m pleased to see that BDCT are suporting the blog and I look forward to seeing more posts here in the future. I guess it takes some time to get the ball rolling and for people to know about the site. I hope that more BDCT staff can make their views known here and we can continue the debate.
    Simon G

  2. JackJackson Says:

    I’m still unsure about what “hearing voices” means. Do you actually hear them as though someone was talking to you or is it more unwelcome mental commentary that isn’t heard as such, but just there? The latter is called “mind-chatter” by some. Is that the same thing as hearing voices? Where can you draw the line? Is there a line? It just feels like hearing voices is a more serious version, more extreme because it has had time to grow. If the mind chatter is natural and normal then hearing voices is just a more serious version of normal. I’m sorry if I am showing my ignorance here - I am just very confused!

  3. rufusmay Says:

    Jack,
    yes it can be confusing. When people ask for help who report they are “hearing voices” they are usually hearing a voice that sounds externally generated but no-one is there in physical reality. There is evidence such voices lie on a continuum with intrusive thoughts and mind chatter (see also my entry “we all hear voices”). However many people find it helpful to see their voice hearing as a spiritual experience so that explanation also needs to be respected.

    Hearing voices can also be different to ordinary thoughts in that the voices often have their own distincitve personalities (awareness, memories and agendas). For example challenging voices may try to compete with the person or control them. As the entry “We all hear voices” points out we all may have subpersonalities that seek to influence us but this is in a more subtle way than the experience of voice hearing . Voice hearing may be a normal way to experience emotions for many people (research suggests 4% of the population here in the UK) particularly if people have had a series of traumatic or alienating experiences. Voices are often very like dream beings and are speaking to us in symbolic language so it is important often to interpret them rather than take them literally. For example, a voice saying end your life may mean its time to to make a change, to let go of an old self and start a new way of being or relating to the world. I think that for many people voices are like dreams in that they are messengers about emotional feelings we are struggling with. So even the destructive voices can be used as guides to deal with suppressed conflicts. I reccommend the Intervoice website (www.intervoiceonline.org/ ) for more accessible information about voice hearing.

  4. Jean Says:

    Hello Rufus

    I greatly admire the courage of you and Ruth in making ‘The Doctor Who Hears Voices’. Whether people agree or disagree with your methods I think it’s so necessary to open up debate on the difficult questions it raises in the way you have done.

    Yes, psychotropic medication sometimes does more harm than good (as I know only too well from my own past experience) and I applaud you for honouring Ruth’s right to have a drug free approach. I agree entirely with you that it’s not right that people who stop taking medicaiton feel they have to lie about this to their psychiatrists. I was put in this situation 35 years ago (scary that it’s not changed) when I stopped my medication against medical advice (been fine ever since stopping it).

    I did feel a bit uneasy about your encouragement to Ruth to tell lies to her employers. Personally I’ve always decided to tell the truth if asked directly at job interviews or an application forms about my ‘past history’. But then I was only applying to do fairly low level secretarial work (despite my first class degree). I can understand why you and Ruth decided it was ‘right’ to lie. What is more disturbing than the lying is a system and society which discriminates against people who have been treated for ‘mental health problems’ and bars them from careers where they have so much to offer.

    I’m sure this blog will ‘take off’ as more people hear about it. I’m looking forward to interesting and positive discussions about important issues.

    Jean

  5. sue hall Says:

    Hi Rufus

    I applaud your courage in opening up the dialogue about hearing voices and offering an alternative view other than the medical model. It never ceases to amaze me how unable people are to see it as anything other than symptoms of illness and prescribe medication to get rid of them. The content is often described as thought disordered. In reality people who hear voices or who are “thought disordered” as psychiatry chooses to see it, are seen as unpredictable and cannot be trusted to govern their own lives, let alone be in a position of responsibility for others. This “expert” view is powerful and is held by the very people who are meant to be caring for them. In effect the views of experts inadvertently impact negatively on their ability to lead normal lives, accessing valued positions.

    People are often reluctant to speak openly about their voices for fear of being prescribed more medication or their stay in hospital extended. In the case of Ruth it’s understandable that she would not wish to admit to her employers that she hears voices as she has so much to loose. Yet it was demonstrated in the film that it was just this that offered her a ways forward in being able to understand her experiences and gain some control, which in turn led her to a point where she could resume her career.

    For professionals it can be difficult decoding the messages the voices give in the context of their lives and requires a lot of time and effort. It then requires a great deal of creative thinking to help them find strategies that work for them. I can understand why they do not approach it in this way, but ignoring them seems to be ineffectual as countless people have said the voices don’t really change with medication and it’s the anxiety and fear they have as a result of them that is just reduced a little along with their ability to think.

Leave a Reply

You must be logged in to post a comment.